Policies
If you have any questions, please send an email to the following address:
Jamn Enterprises Incorporated
P.O. Box 2496
Temecula CA 92593
Phone 951-551-0084
Washing Instructions:
I use 100% silk fabric in my ribbons and cords. Everthing may be hand washed in cool water. Use a mild plain dish soap with no additives. Hang them to dry.
For the ribbons you may use a cool iron to press them out. The ribbons will stretch when pressed. If you have a section of a ribbon that stretches too far re-wet it and let it shrink back and repress.
Return Policy
For the most part all sales are final.
If you are not sure of what the colors look like compared to your screen you can send me a message. I have tried to give names to the solids that are common for the color. For instance scarlet is a bright red that leans towards orange.
I understand that sometimes the color is not quite what you need for your project so I sometimes will exchange with another color as long as you pay for shipping and tracking and return the ribbons within a week.
In order to exchange an item:
Email me immediately.
Mail the item back within one week.
All Custom orders are final
Payment Options
I accept Paypal and United States Postal Service money orders.
USPS money orders may be purchased at your local (U.S.) post office. Please do not send personal checks.
I have stopped accepting checks it took me forever to cash checks! ;)
I go to the post office all the time! Once I found they SELL money orders at the Post Office I was set! :)
Thanks!
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